Amazon has walked back on its denial of what was a very embarrassing moment for the organization last month.
The global company got into an argument with Congressman Mark Pocan of Wisconsin in March, disagreeing with his comment about Amazon’s drivers who allegedly had to pee in bottles while on their route instead of taking the time to locate a bathroom along their way.
The initial tweet was on March 24, where the company’s @AmazonNews account had intensely criticized Pocan’s tweet about how their employees were treated while a larger discussion of unionization of an Amazon facility in Alabama was going on. That tweet got very famous at the time. It got attention not only because of its content with former workers alleging that people do pee in bottles but also for the tone of the tweet which was very unbecoming for an official corporate account on Twitter.
Now, two weeks after the incident. Amazon has acknowledged its mistake. They have also acknowledged the fact that some drivers and workers do pee in bottles and it is a real thing.
Amazon officials wrote in a blog post which was put up on the company’s official site, “This [tweet] was an own-goal, we’re unhappy about it, and we owe an apology to Representative Pocan. First, the tweet was incorrect. It did not contemplate our large driver population and instead wrongly focused only on our fulfillment centers. A typical Amazon fulfillment center has dozens of restrooms, and employees are able to step away from their work station at any time. If any employee in a fulfillment center has a different experience, we encourage them to speak to their manager and we’ll work to fix it. Second, our process was flawed. The tweet did not receive proper scrutiny. We need to hold ourselves to an extremely high accuracy bar at all times, and that is especially so when we are criticizing the comments of others. Third, we know that drivers can and do have trouble finding restrooms because of traffic or sometimes rural routes, and this has been especially the case during Covid when many public restrooms have been closed …
Regardless of the fact that this is industry-wide, we would like to solve it. We don’t yet know-how but will look for solutions. We will continue to speak out when misrepresented, but we will also work hard to always be accurate. We apologize to Representative Pocan.”
This was incredible. We suppose it is better late than never. Now that Amazon has accepted that there is a problem, maybe they can do something to fix it. Regardless, it is a lot of corporate talk when simply going the extra mile and treating their workers better would have solved this entire issue much earlier before it became a viral topic. Hopefully, Amazon workers will get more bathroom breaks and access to toilets now.
We would love to hear your thoughts on this insistent pee problem. Share your comments down below.